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    Lack of email from MSB

    MU Questions & Requests
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    • L. B. Heuschkel
      L. B. Heuschkel last edited by

      Anything going on with MSB's registration process this week? Friend of mine gets no confirmation, has checked spam filters, etc.

      Totally mildly constructive because she's very very nice.

      1 Reply Last reply Reply Quote 0
      • mietze
        mietze Pitcrew last edited by

        Is she unable to log in? While you do need to give an email, tbh I dont remember getting an email confirmation. It has been a good long while though. I am also moving this to questions/board stuff.

        L. B. Heuschkel 1 Reply Last reply Reply Quote 1
        • L. B. Heuschkel
          L. B. Heuschkel @mietze last edited by

          @mietze She confirms that she can log in. Didn't think she could because it still bugs her for a confirmation email. Told her to ignore that and get on with life until the email turns up some day or it doesn't. Thank you!

          Arkandel 1 Reply Last reply Reply Quote 1
          • Arkandel
            Arkandel Admin @L. B. Heuschkel last edited by

            @L-B-Heuschkel (or anyone else having account confirmation issues) please PM us your friend's username and we'll approve them manually.

            It's possible postfix isn't set right after the issues we had earlier in the week.

            L. B. Heuschkel 1 Reply Last reply Reply Quote 1
            • L. B. Heuschkel
              L. B. Heuschkel @Arkandel last edited by

              @Arkandel Will do -- they're offline at the moment but they'll be back. Meantime, they did say they found themselves able to log in and post without the confirmation, so it's not a high panic issue. I'll get you a name asap.

              1 Reply Last reply Reply Quote 0
              • SixRegrets
                SixRegrets Pitcrew last edited by

                Hello! I hadn't actually tried posting until now, but if you're reading this, then yes, I can post. ;) But yeah, I haven't received a confirmation email or password reset emails (as a test to see if it was any emails or just possibly confirmation emails being disabled/broken at the moment). Thanks all!

                Arkandel 1 Reply Last reply Reply Quote 1
                • Arkandel
                  Arkandel Admin @SixRegrets last edited by

                  Would you folks who're still having issues getting e-mails from MSB please try again? We're now using an external mailer instead which should (hopefully permanently) take care of it.

                  SixRegrets 1 Reply Last reply Reply Quote 0
                  • SixRegrets
                    SixRegrets Pitcrew @Arkandel last edited by

                    @Arkandel Seems to be working now to my Gmail address! Requested a password reset email and it showed up right away. Thanks.

                    1 Reply Last reply Reply Quote 2
                    • Ganymede
                      Ganymede last edited by

                      Yup. Works much better now.

                      1 Reply Last reply Reply Quote 0
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